Discussion:
Internet Explorer issue: Page not found problem
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v***@yahoo.com
2006-11-11 00:28:29 UTC
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When we add high number of items to the cart, we get a blank page in IE browser. The page gets displayed properly in Firefox for the same operation.

Our URL redirect is

"OrderItemDisplay?URL"OrderItemDisplay?selected*=&partNumber*=&orderItemId*=&quantity*="

I believe this is a known issue with IE, as IE can't display the page if the URL length is longer than certain length. Some one on the form suggested to some one else who is having the same issue to encode the URL. We tried the same, no change.

How to redirect the URL for a successful page display?
Robert Brown
2006-11-12 00:09:36 UTC
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Your URL below is invalid - note the extra " between URL and the second
OrderItemDisplay. Want to post the URL again? The first command is
likely something else - OrderCalculate perhaps?

R
Post by v***@yahoo.com
When we add high number of items to the cart, we get a blank page in IE browser. The page gets displayed properly in Firefox for the same operation.
Our URL redirect is
"OrderItemDisplay?URL"OrderItemDisplay?selected*=&partNumber*=&orderItemId*=&quantity*="
I believe this is a known issue with IE, as IE can't display the page if the URL length is longer than certain length. Some one on the form suggested to some one else who is having the same issue to encode the URL. We tried the same, no change.
How to redirect the URL for a successful page display?
v***@yahoo.com
2006-11-12 01:02:36 UTC
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Our order is prepared before we re-direct the URL to OrderItemDisplay. We just need to display the order, not calculate again. That's the reason why, the first command we had in the url is "OrderItemDisplay".
v***@yahoo.com
2006-11-12 01:07:26 UTC
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Also, the extra " between URL and the second OrderItemDisplay is a typo in my post.
Robert Brown
2006-11-13 06:17:26 UTC
Permalink
Post by v***@yahoo.com
Also, the extra " between URL and the second OrderItemDisplay is a typo in my post.
OK, lets try another approach. After the original command completes,
does the blank IE browser's location (URL) have OrderItemDisplay as the
command and a krypto NVP? If so, you can unencrypt the NVP krypto to
see what additional NVPs are present that cause IE to choke.

The more time consuming method to "see" the krypto value is to

1) set URLREG.HTTPS column to 0 for the URL OrderItemDisplay
2) set the originating form's method from POST to GET in the JSP
3) if the form is using a command that is also secure then set
its URLREG.HTTPS column to 0 also
4) update the Registry (or restart the server)
5) retest the flow to view the NVPs unencrypted
6) correct the OrderItemDisplay URL NVP list to remove unwanted NVPs

R
v***@yahoo.com
2006-11-13 22:28:32 UTC
Permalink
Thanks for the tip! I got it working now. To figure out unwanted NVPs, I printed all the request properties associated with the command to JVM log (in development env ofcourse), one easy way to get decrypted NVPs.
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